Chromebook Tips, Tricks and Trouble Shooting

Having trouble with your Chromebook?

1) Power Off your Chromebook. You may use the power button in the upper right hand corner of the Chromebook. Once it turns off, count to 10 and press the power button again. The Chromebook will install the updates in 30 seconds and turn on.

2) If you see a yellow yield sign in the password area of your user picture, click in the upper right hand side of the user picture, select "Remove this person" and then "Remove this user". This removes the corrupted user profile. Sign in again with your WVEIS/lunch number and Computer password. You will need to set up the VMWare App again. Follow the instructions below. You will need to setup your Arctic Academy Folder again. Follow the How-To videos on the menu to the left.

3) If you see a yellow exclamation point, you need to let your teacher know and bring the Chromebook to Mrs. Allen, Mr. Ingle or Mrs. Alley when they are available to re-enroll the Chromebook.

4) If you cannot connect to the Mon Schools wifi, please let your teacher know and bring the Chromebook to Mrs. Allen or Mr. Ingle.

5) Mr. Ingle will be devoting one hour specifically to Chromebook trouble shooting Monday mornings at 8:00 am,Wednesdays at 10:30 am and Fridays at 1:30 pm. He will be in Room 228b by the Innovations lab. Students can bring their Chromebooks to Mrs. Allen in Office 228b and she will address their issues as she has time. The student will be called to come get their Chromebook when it is ready.

   How do I set up my VMWare App? ‚Äč
Click the above question to find out.